We Help Organisations Deliver Change

Practical help delivered with Insight, with Integrity, and with a constant focus on Excellence.

Our value proposition is simple – we help you to think ahead, translate that thinking into actionable plans, manage the delivery of those plans and help you to engage your people to ensure changes endure.

In practical terms this means that we deliver services to help our clients manage their strategies, investment portfolios, programmes, projects, operations and stakeholder engagement – all with the aim of delivering tangible outcomes and benefits.

Working With Government

We’re proud that In2Excellence has been appointed to the All of Government Consultancy Services panel for:

  • Assurance services
  • Business Change services
  • Operations Management and Risk services

Our People

Matthew Burgess


Director & Principal Practitioner
Matthew’s key strength is his ability to adapt to new situations quickly, building on his knowledge and experience to understand what's needed and before acting quickly and effectively. He is a natural problem solver with a strong focus on best-value solutions based on the specific circumstances.

We help organisations deliver change

In this fast changing and complex world developing sustainable, flexible strategies can be a challenge. Sometimes breakthrough strategies are required to solve seemingly intractable problems and taking people along with you can be hard. We will work with you and your teams to think through why change is (or isn’t) needed, what opportunities could be explored, and the impacts that could be achieved by taking ambitious new approaches.

We can help you define the information and other inputs you need to make the strategic decisions that will take you forward. Putting strategies into action involves good planning and rigorous management of the investments i.e. portfolio, programmes, projects and stakeholder engagement. We add value to our client’s in-house capabilities through the provision of a range of Investment (Portfolio), Programme, Project, Stakeholder and Change Management capabilities.

We have learnt that whilst programme and project management are concerned with ‘doing things right’, portfolio management is aimed at ‘doing the right things’ and so often it is the latter that is more of a challenge. Our portfolio management approach enables our clients to identify a balanced and affordable change portfolio that aligns with and demonstrably contributes towards their organisational goals.

Change does not just happen – it has to be actively managed. We provide capabilities to manage change with a range of stakeholders, very often working with in-house communications leaders, training departments and of course line management. We bring extensive experience of working with stakeholders at all levels and with different objectives and expectations.

In helping people lead and embrace change, we promote experiential learning delivered through Celemi Business Simulations, which have been used by more than 3.4 million people in over 70 countries to:

Celemi simulations are fun and quite unique, and we encourage you to learn more about them here.
Our toolkit to deliver these services comprises industry standard methodologies and techniques such as [external links]: Design Thinking, Journey Mapping, Appreciative Inquiry, SCARF, GROW, MoP, MSP, Prince2, ADKAR, Gateway Review, Better Business Cases, ISO 31000, Celemi.

These ‘soft’ tools are supported by our in-house web-based portfolio, programme and project management environment. By leveraging our easy-to-use Microsoft Project Server environment, our clients can take advantage of an industry strength tool without having to incur the overheads for configuring, maintaining, operating and sustaining a sophisticated solution that is so critical to the maintenance of accurate, authoritative records for portfolio, programme and project management.

Certified in ADKAR

We’re are now certified in Prosci's ADKAR model the leading goal-oriented change management model to guide individual and organizational change that delivers enduring results.

ADKAR is an acronym that represents the five outcomes an individual must achieve for change to be successful: Awareness, Desire, Knowledge, Ability, Reinforcement®. Read more here

Business Simulations

In2Excellence is the Celemi Solution Provider for New Zealand. More than 3.4 million people in over 70 countries have benefited from attending Celemi game-based business simulations.

The hearts, minds and hands of people are at the core of Celemi business simulations and the learning is realistic, motivating and, most importantly, retained. People learn from exploration, peer discussions, discovery and experience. They face challenges based on real business scenarios and must work together to understand information, draw conclusions, make decisions, plan strategies, prioritise workload, take actions, and reflect on the resulting outcomes. They will get instant feedback and learn without noticing.

This way of learning is quick, with workshops ranging from half a day to two days, depending on topic, complexity and coverage. Of course, fun helps as well so Celemi simulations are also enjoyable and engaging. Workshop attendees learn from exploration, peer discussions, group discovery and hands-on experience using realistic game-based business simulations. It is experiential learning at its best – find out more here or check out this 1 minute video.

Hover over the simulations to learn more about them.

Warm up a project team and bring out the best in each participant. Prepare your people to anticipate and navigate the heat of project pitfalls.

In Celemi Cayenne™, participants advise a recently finished project – an IT roll-out of a new system. The catch? Nobody’s satisfied. The project failed to deliver as expected, the potential value was insufficiently tapped and there were overruns. In teams, participants revisit the project to identify the issues, deliver better results and maximise business value while balancing diverse stakeholder needs. The challenges are universal. The lessons are as memorable like the burn of a hot pepper.

Help your company learn from mistakes long before the stakes are high by playing Celemi Cayenne™ – the secret ingredient for securing project success.

Empower your employees to think like business owners through the power of play. Experience the results of sound business sense.

In Celemi Apples & Oranges™, your people will lead A&O Inc – an established, fictitious company facing tough, real challenges. Through a series of simulated exercises about the foundations of business, they’ll learn first-hand how to monitor cash flow, better utilise resources and improve productivity. Balance sheets and income statements teach them to measure results and understand how their daily decisions impact the company financially.
Everyone’s a winner in Celemi Apples & Oranges™ – a playful approach to serious business results.

Help your employees think constructively and act decisively when times are rough. Encourage them to see opportunities. Develop a shared understanding of what your organization is up against – so that you can unite around the way forward.

In Celemi Performance™, teams of four participants exercise their business minds by following the case story of Fenix Inc. In three chapters, they help Fenix Inc. to get the basics right, create a competitive advantage, and finally to win the business. Throughout the workshop, participants draw parallels to their own reality, reflecting on the challenges and opportunities for their own company.

Enhance skills in attracting, developing and retaining the right talent and clients. Learn how to gain a competitive edge and execute a successful business strategy.

In Celemi Tango™, teams of different companies fiercely compete to create short-term profit and long-term value. Participants make fast-paced decisions about planning for optimal capacity utilisation, leveraging employees, pleasing clients and ensuring delivery – all while maintaining cash flow, brand equity, shareholder value and stakeholder satisfaction. Business operations, know-how and brand are in the spotlight, but bankruptcy, mergers or headhunters could be waiting behind the scenes!

When your company’s value comes from know-how, it pays to play Celemi Tango™ – a dynamic way to refine the dance of strategic leadership.

Build cross-functional cooperation. Develop big picture understanding. Practice strategic decision-making.

In Celemi Decision Base™, teams manage their own capital-intensive companies and compete for the same customers in a rapidly changing marketplace.

Participants act as finance, production, marketing and corporate intelligence. They take over a company, grow with scarce resources, battle for positions and improve profitability – in good times and bad. It’s a customisable and dynamic challenge of analysis, strategy, execution and navigation to make the right investments at the right time.

Let your employees earn a “micro-MBA” through play with Celemi Decision Base™ – a comprehensive simulation for productive collaboration.

In Celemi Enterprise™, teams act as companies competing for the same customers in a fierce marketplace. Each participant assumes a management role in Marketing and Sales, Development and Services, Planning and Delivery, Finance and Control. The goal? Earn short-term profit while creating long-term value.

Over 8 years, teams annually win or lose customers based on the company’s offer and performance. Success is a calculated marathon, not a mad dash to the finish line.

Propel your company to the top with Celemi Enterprise™ – a fierce competition that ignites ambition and builds strategy.

Why Choose In2Excellence?

Our Directors collectively have over 50 years’ experience in executive leadership, senior management, operational management and change management across public and private sectors, and they have also accumulated a broad range of experience in the not-for-profit sector as volunteers, committee members and change agents.

This breadth and depth of expertise and experience enables us to quickly identify what organisations are trying to achieve and where they are succeeding or struggling, and to be highly independent, pragmatic in reviewing situations and providing advice through the delivery of well scoped and rigorously delivered consulting assignments. We pride ourselves on delivering advice that has 'line of sight' across policy, strategy and implementation at the forefront of our thinking and practice.

What Have We Done?

We are a change management professional services company based in New Zealand, and we help organisations think, plan, manage and engage as they travel along their change journey. We bring insight from the diverse range of public and private sectors/industries we have served.

Some of the key areas where we have added value to our clients recently are:

  • Development of organisational strategies, business plans and accountability documents
  • Leading the delivery of operational and corporate strategies and services
  • Leading and contributing to sector strategies and initiatives
  • Managing a large number of successful projects as well as a smaller number of less successful ones ... and learning from them all
  • Delivering policy/legislation driven change projects
  • Supporting agency leadership and governance in managing both internal and external stakeholders at all levels
  • Preparing and reviewing Better Business Cases
  • Serving as Gateway Reviewers

Where Did In2Excellence Come From?

In2Excellence came together in 2014, with Matthew Burgess and Prashanta Mukherjee joining up to provide caring, customised and high quality services to clients. Pam Madgwick joined In2Excellence in late 2016, completing our core practice leadership and delivery capability establishment to provide high quality end-to-end change management services. After more than five years leading In2Excellence, Prashanta and Pam decided to step down as Directors in 2022, and Stephanie Parlane joined Matt as Director. Steph first started with In2Excellence back in 2014 and she has completed various assignments for us over the years so it's exciting for us to have her join us for the next stage of our journey.

Most Importantly

We like to do 'good and fun work', and do it with integrity to make a difference to the New Zealand's society and economy. This isn't just a job for us, it's a passion. If you want work done to the highest standard, contact us today so you can see for yourself.